Policy Release Date | 09 Aug 2016 |
Policy Owner | WoRisGo |
Last Reviewed in | Oct 2022 |
Next Review in | Oct 2023 |
Version | 1.4 |
The WoRisGo Code of Conduct reflects the high standards of ethical business conduct that the Company enforces in its operation. It is for them to bear in mind their personal responsibility to the Company to follow the Code of Conduct in both spirit and letter.
APPLICABILITY: The code is applicable to the employees, consultants, interns, attorneys, management trainees and contractors of WoRisGo in all locations.
HONESTY, INTEGRITY AND RESPECT:
We are expected to be honest and use the highest levels of integrity in all we do. Honesty and
integrity are to be demonstrated even when no one else is looking. We gain trust of our
customers and clients by treating others with dignity, honesty, respect, and fairness. We will
continue to demonstrate these values in all our interactions every single day.
As colleagues we should be open, transparent, and respectful of others and understand that their
work is as important as our work.
CUSTOMER SATISFACTION:
Our clients may have demands on our time and we are expected to excel in customer satisfaction.
We must strive to give every project, every case, every client interaction the very best. There
must be passion in everything we do. We must strive to meet client, partner and customer
expectations of privacy, quality, reliability, approachability, and business integrity.
Our dedication, hard work and sincerity to our work is reflective in our personality. We must
continue to strive and improve our craft and critically assess what we could have done better.
DIVERSITY AND INCLUSION:
We strive to have a diverse workforce and create a business environment which enables us to
attract, retain and nourish talent. It is this talent which leads to quality delivery and
customer delight.
We respect and acknowledge the diverse customs, cultures, and business practices we
encounter in the international marketplace.
We cannot act in a manner that could be perceived as discriminatory, threatening, intolerant,
disrespectful or demeaning.
INTELLECTUAL PROPERTY: Our consultants work at a variety of client locations. Several client policies govern our work in those locations. We are bound by all client policies as well as the policies of WoRisGo.
During any review, we are required to fully cooperate with management. We will completely, truthfully, and promptly comply with all requests for information, including but not limited to interviews, files, phone records and documents, during such a review. As an employee, consultant, retainer, intern at WoRisGo we have access to and / or may develop intellectual property. Upon being a part of WoRisGo, we assign all rights relating to our creation of intellectual property to WoRisGo. This intellectual property includes but is not limited to inventions, ideas, software, publications, templates, publications, and other materials that relate to WoRisGo practice areas. If you must leave the company for any reason, including retirement, we are duty bound to return all WoRisGo property, including documents, emails and all media which contain WoRisGo proprietary information. It is pertinent to note that WoRisGo's ownership of intellectual property that has been created while you were an WoRisGo retainer/attorney/consultant/intern continues after you leave the company.
FAIR TRADE PRACTICES: We will compete fairly. WoRisGo sells our products and services solely on their merits. We will not mislead our potential customers/client by giving incorrect information about our competitors, their products, and their services. We will ensure any comparisons to competitors are an accurate representation of their services and products and no intentional misrepresentation is slipped in. We will not enter agreements with competitors to set prices; limit approaches; or divide up customers or slice up markets.
CONFIDENTIALITY:
Our clients share various confidential information with us. We respect our legal, moral and
ethical responsibilities to protect client information. We do not discuss client information
with those who do not need to know.
We restrict the access, storage and printing of confidential information to a need to know
basis. Clients give us a variety of confidential information and it is imperative we treat all
information with confidentiality.
SOUND JUDGEMENT: We are required to use sound judgement, ethical conduct and discretion when considering giving gifts or accepting gifts/hospitality in business settings. These customs and regulations may differ from country to country. We are required to not just follow the law of the land but also in compliance to the giver/receiver's organisational policy requirement.
ANTI BRIBERY:
A kickback, a bribe or anything that can be perceived with a corrupt intent is strictly
prohibited. Additionally, certain ethical restrictions may also be considered hiring a
consultant or employee or intern who is related to a government officer with whom WoRisGo or an
existing client has direct business. This embargo applies for 6 months after such a business
engagement is over. WoRisGo consultants neither receive nor give bribes.
In addition to local laws on bribery and corruption, the United Kingdom Bribery Act and the
United States Foreign Corrupt Practices Act may also apply to WoRisGo and its consultants.
WoRisGo and its consultants shall take all possible measures to comply with these laws.
Reporting requirements apply to all violations.
DISCLOSURES FOR M&A:
When working with listed companies, we need to ensure we treat their confidential information
with the highest care. This would include information of M&A, research notes, news of
large-scale investments in the market that can potentially be perceived as inside information.
If we know that the client is planning a major joint venture, a merger or an acquisition we will
not trade in that security and keep this information confidential. This embargo shall be for 45
days. Additionally, the consultant is required to disclose all personal trading accounts.
Our full time retainers/employees/consultants/lawyers as well as other administrative and para
legal staff are expected to give a complete prior disclosure of the work that they wish to
undertake outside the aegis of the offices of WoRisGo either individually or in association with
another office, and WoRisGo shall have the right to restrict undertaking of any such work in its
entirely and/or shall have the first right to refusal with regard to any such work.
CONFLICT OF INTEREST: An obvious conflict of interest is aiding a client or an organisation that markets its products and services which are in competition with our products and services. We will not, without the written and approved consent of WoRisGo management work for or engage with such an organization in any capacity.
SOCIAL MEDIA PRESENCE: While on social media we can make clear our company details, affiliation and will not write/blog and give out details that are confidential. Writing in public forum, for journals, periodicals and newspapers is encouraged but must be accompanied with a disclaimer that “Views are personal and not official company statement".
MEDIA POLICY: We understand that there might be instances when the electronic or print media might approach us for our views. Only the CEO are authorised to speak to the media and respond to queries. In the absence of the CEO, a call back number will be taken, and management will be updated about the media query.
HEALTH, SAFETY AND ENVIRONMENT [HSE]: We endeavour to clearly communicate our HSE commitments, responsibilities and performance to our employees, our contractors and the public and we will provide information to all relevant parties on the safe use, handling, transportation, storage, recycling, reuse and dispose of our materials, products and wastes.
POLICY ADHERENCE: Non-compliance to the code will attract disciplinary action which can be a combination of loss of compensation, extra working hours, cessation of working relationship/consulting/service (whatever is applicable) and legal action, if necessary. Employees, interns, consultants or management trainees who become aware of or suspect a that a violation of company policies particularly laws of the land are under an obligation to report the same to senior management. Reporting is not governed by hierarchy and the consultant can directly approach the head of legal and/or risk management at their respective emails/phone number.